Personal Income Tax Refund Fraud Prevention Efforts
Safeguarding your information is a top priority for the Department of Revenue. We use a variety of tools to protect taxpayers and prevent others from trying to file a false tax return in your name.
Some taxpayers may receive a letter from the department asking them to verify their identity. Letters are mailed to the address on the taxpayer’s personal income tax return. Depending on the letter you receive, taxpayers will be asked to verify their identity using one of the following:
- Calling a designated number to talk to a representative of a company the department has partnered with for its expertise in identity verification.
- Complete an online knowledge based assessment and answer a few questions to verify their identity.
The department will resume processing the return after the taxpayer’s identity is verified.
If you are a victim of identity theft or discover a fraudulent Pennsylvania Personal Income Tax Return was filed using your identity, please contact the department’s Fraud Investigation Unit at 717-772-9297 or RA-RVPITFRAUD@pa.gov.