Begin Main Content Area

COVID-19 Information

Page last updated July 8, 2020 - 10:00 a.m.

Revenue District Offices Open with Social Distancing Guidelines in Place

The Department of Revenue has reopened its district offices in a limited capacity with social distancing guidelines in place. Taxpayers who live in these areas and need in-person assistance are strongly encouraged to contact the Revenue district office closest to them to schedule an appointment. Please see the office list below for contact information.

Office Address Phone Email

​Allentown

​555 UNION BLVD
ALLENTOWN PA
18109-3389

​610-861-2000

RA-RV-BET-BET-DO-EM@pa.gov

​Erie

​448 W 11TH ST
ERIE PA
16501-1501

​814-871-4491

RA-RV-BET-ERI-DO-EM@pa.gov

Greensburg

SECOND FL
15 W THIRD ST
GREENSBURG PA 15601-3003

724-832-5283

RA-RV-BET-GBG-DO-EM@pa.gov

Harrisburg

LOBBY
STRAWBERRY SQ
HARRISBURG PA 17128-0101

717-783-1405

RA-RV-BET-HBG-TA-EM@pa.gov

​Norristown

​SECOND FL
STONY CREEK OFFICE CENTER
151 W MARSHALL ST
NORRISTOWN PA
19401-4739

​610-270-1780

RA-RV-BET-NOR-DO-EM@pa.gov

​ Philadelphia - Center City

​STE 204A (Inheritance Tax Office in Suite 204B)
110 N 8TH ST
PHILADELPHIA PA
 19107-2412

​215-560-2056

RA-RV-BET-PHI-TA-EM@pa.gov

​Philadelphia - Northeast

​ACDMY PLZ SHPG CTR
3240 RED LION RD
PHILADELPHIA PA
 19114-1109

​ 215-821-1860

RA-RV-BET-PNE-DO-EM@pa.gov

Pittsburgh - Greentree

11 PARKWAY CTR SUITE 175
875 GREENTREE RD
PITTSBURGH PA 15220

412-929-0614

RA-RV-BET-GTR-DO-EM@pa.gov 

Pittsburgh – Downtown

411 7TH AVE ROOM 420
PITTSBURGH PA 15219-1905

412-565-7540

RA-RV-BET-PGH-TA-EM@pa.gov

​Reading

​STE 239
625 CHERRY ST
READING PA
19602-1186

​610-378-4401

RA-RV-BET-RDG-DO-EM@pa.gov

​Scranton

​RM 207
BANK TOWERS
207 WYOMING AVE
SCRANTON PA 18503-1427

​ 570-963-4585

RA-RV-BET-SCR-DO-EM@pa.gov

Sunbury

535 CHESTNUT ST
SUNBURY PA 17801-2834

570-988-5520

RA-RV-BET-SUN-DO-EM@pa.gov

  • Taxpayer assistance hours are 8:30 a.m. to 5 p.m. Monday through Friday. Appointments between 8:30 a.m. and 10 a.m. will be reserved for senior citizens.
  • Taxpayers are asked to wear a mask when they arrive for their appointments.
  • Taxpayers should know that the Department of Revenue will be following health and safety guidelines established by the Department of Health to promote a clean office environment.

The Department of Revenue is encouraging taxpayers to use its Online Customer Service Center, available at revenue-pa.custhelp.com. You can use this resource to electronically submit a question to a department representative. The department representative will be able to respond through a secure, electronic process that is similar to receiving an email. Additionally, the Online Customer Service Center includes thousands of answers to common tax-related questions.

The department is also encouraging taxpayers to use its Schedule a Call service. Use this service to select a date and time that works for your schedule to receive a call from the Department of Revenue. Once a selection is made, the requested call will be assigned to a representative from the department’s Customer Experience Center. If you are using the Schedule a Call service, please keep in mind that your requested phone call may be made within a few minutes of your scheduled time. Department representatives will work as quickly as possible to maintain the schedule, but the volume of requests may be a factor.

Taxpayers in need of assistance may also call or email the Revenue District Office that is closest to them.

Relief for Taxpayers During COVID-19 Pandemic

To help taxpayers facing financial challenges resulting from the COVID-19 pandemic, the Pennsylvania Department of Revenue is providing taxpayers with increased flexibility, additional time to meet tax obligations, and relief from a number of compliance actions. The goal is to help Pennsylvania taxpayers and citizens during this unprecedented health crisis.

Read more about the increased flexibility for taxpayers here.

Pennsylvania Extends Personal Income Tax Return Filing Deadline to July 15, 2020

The Department of Revenue announced the deadline for taxpayers to file their 2019 Pennsylvania personal income tax returns is extended to July 15, 2020. This means taxpayers will have an additional 90 days to file from the original deadline of April 15. The Internal Revenue Service also extended the federal filing deadline to July 15, 2020.

The Department of Revenue will also waive penalties and interest on 2019 personal income tax payments through the new deadline of July 15, 2020. This extension applies to both final 2019 tax returns and payments, and estimated payments for the first and second quarters of 2020.

Read more about the extension here.

Cancelling Scheduled Electronic Personal Income Tax Payments

Now that the deadline for filing personal income tax payments has been extended to July 15, 2020, many taxpayers are likely wondering whether they can cancel an electronic tax payment that they scheduled to be made prior to the original payment deadline of April 15, 2020. Here is what you should know:

  • The taxpayer will only be able to cancel their annual or estimated personal income tax payment by contacting the Department of Revenue at least two business days prior to the payment date.
    • To request an ACH payment cancellation, a request must be submitted by email to ra-achrevok@pa.gov, or faxed to 717-772-9310. The request must include the taxpayer’s name, Social Security number, payment date, and payment amount to be cancelled.
  • The department does not have the authority to cancel payment dates without consent from the taxpayer. Additionally, the department does not have the ability to reschedule the taxpayer’s payment. The taxpayer will need to reschedule the payment for another date once the cancellation is processed.
  • For taxpayers who scheduled their electronic payments for April 15, 2020, the department is requesting that taxpayers cancel their payments by close of business on Friday, April 10 to ensure there is enough time to process cancellation requests.
  • For other questions, taxpayers are encouraged to contact the department through its Online Customer Service Center. This is a secure system that allows taxpayers to correspond directly with a department representative.

Federal Stimulus Checks Not Subject to PA Taxes

The stimulus checks, otherwise known as economic impact payments, being distributed by the federal government are not subject to Pennsylvania personal income tax. The payment is considered a rebate that is non-taxable in Pennsylvania. The payments are being distributed as part of the federal economic stimulus legislation that was signed into law in March in response to the COVID-19 pandemic.

The U.S. Treasury Department and the Internal Revenue Service announced the payments will be distributed automatically, with no action required for most people. However, some seniors and others who typically do not file returns will need to submit a simple tax return to receive the stimulus payment.

Read the IRS press release, Economic Impact Payments: What You Need to Know, for further information. The IRS also said it would post additional information on IRS.gov/coronavirus as it becomes available.

Extension of Filing Deadline Applies to Trusts/Estates, Partnerships and S Corporations

Governor Tom Wolf recently signed into law Act 10 of 2020, which extends the due date of certain personal income tax returns and payments, as well as waiving certain other income tax dates. The Department of Revenue also announced it is extending the due date for corporations with tax returns due in May to August 14, 2020.

Here is additional guidance (applies to Calendar Year only):

Entity Federal Form PA Form Original Federal Due Date New Federal Due Date Original PA Due Date New PA Due Date
Partnerships1065PA 20S/PA-65March 15March 15April 15July 15
S Corporations1120SPA-20S/PA-65March 15March 15April 15July 15
Individuals1040PA-40April 15July 15April 15July 15
Trusts/Estates1041PA-41April 15July 15April 15July 15
Corporations1120RCT-101April 15July 15May 15August 14

Due Dates Extended for 2020 Annual Corporate Net Income Tax Returns and Payments

Pennsylvania corporate taxpayers who had annual corporate net income tax returns and payments due in April, May, June or July of 2020 now have until August 14, 2020 to file their returns and make their final payments.

This extension is being made after the IRS announced in March that certain taxpayers generally had until July 15, 2020 to file and pay federal income taxes originally due on April 15, 2020. The IRS later released additional guidance that said the extension applied to all taxpayers who had filing or payment deadlines falling between April 1, 2020 and July 15, 2020. By law, the due dates for Pennsylvania annual corporate net income tax payments are 30 days after the federal due dates.

The Department of Revenue also recently announced it extended the due date for corporations with tax returns due in May to August 14, 2020. That means the new due date for corporate filers who take an extension to file their returns is now February 16, 2021. As usual, this additional six-month extension applies to filing the tax return, not to making a payment.

Below is additional guidance:

Payments - RCT-101 Original Due Date New Due Date
Annual PaymentApril 15, 2020August 14, 2020
Annual PaymentMay 15, 2020August 14, 2020
Annual PaymentJune 15, 2020August 14, 2020
Annual PaymentJuly 15, 2020August 14, 2020

 

Corporations Annual Returns Original Due Date New Due Date Original Extension Date New Extension Due Date
Fiscal Year ending 11/30/2019RCT-101April 15, 2020August 14, 2020October 15, 2020February 16, 2021
Calendar Year 2019RCT-101May 15, 2020August 14, 2020November 16, 2020February 16, 2021
Fiscal Year ending 1/31/2020RCT-101June 15, 2020August 14, 2020December 15, 2020February 16, 2021
Fiscal Year ending 2/29/2020RCT-101July 15, 2020August 14, 2020January 15, 2021February 16, 2021

Note: No other corporate tax due dates or payments are extended.

Distribution of Property Tax/Rent Rebates To Start Early For 2019 Claims; Application Deadline Extended to End of Year

The Department of Revenue will start delivering rebates on May 20, 2020 for many Pennsylvanians who submitted applications through the Property Tax/Rent Rebate Program for property taxes or rent paid in 2019. This action is the result of Governor Wolf working with members of the General Assembly and Treasurer Joe Torsella on legislation that provides needed financial support to claimants of the Property Tax/Rent Rebate Program during the COVID-19 pandemic.

Please keep in mind that the distribution of rebates by the Department of Revenue and Treasury will be very different than in prior years. Rather than a large distribution of rebates on July 1, rebates will be processed and distributed on a first-in-first-out basis. This gradual process means some claimants will receive their rebates earlier than others.

Read more about the process for distributing rebates here.

As a reminder, the deadline for older adults and Pennsylvania residents with disabilities to apply for rebates on rent and property taxes paid in 2019 has been extended from June 30 to Dec. 31, 2020.

Read more about the extension here.

Electronic Filing Option For Repeat PTRR Claimants

If you are a claimant of the Property Tax/Rent Rebate Program who received a rebate for property taxes or rent paid in 2018, and have not already submitted a 2019 claim, there is an electronic option available to submit your application for the 2019 claim year. Follow these steps:

  1. Find the 2019 Property Tax/Rent Rebate Program application form (PA-1000) on the Department of Revenue’s website. Download this electronic, fill-in form and save it to your computer or electronic device. Do not attempt to fill in your claim information directly in your web browser.
     
  2. Open the downloaded form and fill in your claim information. If you received a rebate for 2018, you do not need to worry about printing the application form and signing it. Please remember to save the file as you go through the process of filling in the form. Ensure that your claim information has been captured in the form before you save the file for the final time.
     
  3. Visit the Department of Revenue’s Online Customer Service Center. Click on the Submit a Question tab on the top of the page. This step will require you to create an account if you do not already have one.
     
    1. On the screen to Submit a question to our support team, follow these steps:
       
      1. Select “PTRR Application Submission” under the Tax Category.
         
      2. Fill in “2019 PA-1000 Application” in the Subject line.
         
      3. Under Question, write “Attached is the 2019 PA-1000.”
         
      4. Use the Attach Documents option at the bottom to upload your completed PA-1000 form.
         
      5. Click on the button to submit your question. After doing so, you will receive a reference number and an email confirming the submission of your question.
         
    2. Please know that the Online Customer Service Center is a secure system that will ensure that your completed form is delivered to a Department of Revenue representative.

Important note: This electronic option is not available for first-time claimants. Those claimants will need to complete the application form and mail it to the Department of Revenue along with supporting documentation to ensure that their claims are processed. Read the PA-1000 instructions for further information on how to properly submit your application.

Also, please keep in mind that this electronic option is not available to claimants who have already submitted their 2019 claim form. Please do not submit a second claim using this electronic process. Doing so will delay processing of your claim. If you have already submitted your 2019 claim, check the status by visiting the Where's My PA Property Tax/Rent Rebate? tool on the Department of Revenue’s website.

Stimulus Checks Not Considered Income For Property Tax/Rent Rebate Program

The stimulus checks, otherwise known as economic impact payments, being distributed by the federal government in response to the COVID-19 pandemic will not be considered as income for applicants of the Property Tax/Rent Rebate Program. The payment is considered a rebate that Pennsylvanians should not include on the Property Tax or Rent Rebate Claim form (PA-1000).

The Department of Revenue announced the deadline for older adults and Pennsylvania residents with disabilities to apply for rebates on rent and property taxes paid in 2019 has been extended from June 30 to Dec. 31, 2020.

Read more about the extension here.

Business Tax License and Certifications Extension Notice

The Department of Revenue is extending all business tax licenses and certifications that are set to expire until further communication is received from the department.

This extension applies to:

  • Sales, Use and Hotel Occupancy tax licenses
  • Public Transportation Assistance (PTA) Fund taxes and fees
  • Small Games of Chance Manufacturer Certificates
  • Small Games of Chance Distributor Licenses
  • Sales Tax Exemption Certificates (nonprofit organizations)
    • If you need documentation of the sales tax exemption extension, please use the department’s Online Customer Service Center to submit a question. If your organization’s sales tax exemption certificate is due to expire and you have not received your renewal information, the REV-72 and REV-956 can be found on our web site and may be submitted by fax to (717) 787-3708.

For new account registrations needing a copy of the license and for copies of documents previously issued by the department, taxpayers may opt in to receive electronic correspondence from e-TIDES, the department’s online system for businesses. The exact steps needed to access the new electronic correspondence functionality in the e-TIDES Document Center vary slightly based on your current access.

To learn more, visit the Get Assistance section in e-TIDES and select “Document Center Instructions” then “Electronic Correspondence” for step-by-step setup instructions. Visit e-TIDES Document Center for further information on electronic correspondence and a short video on its features.

Waiver of In-Person Service of Legal Action Requirement

Pursuant to PA.R.Civ.P. 402(b), the Office of General Counsel has agreed to waive the in-person service requirement on legal actions and accept service via email or mail during the COVID-19 outbreak.  For matters which are to be served physically, each state agency has a designee that may be contacted.  For Department of Revenue matters, please contact Teri Rhoades via email or at 717-346-4650.

Notice on Extension of Tobacco Product Dealer Licenses

As a result of Department of Revenue's offices and customer service call center being closed, there are delays in the processing of new tobacco licenses, as well as remaining renewals of licenses for the 2020/2021 licensing term. In light of this development, the Department of Revenue is extending all tobacco products dealer licenses that were set to expire February 29, 2020, until further communication is received from the department.

This extension applies to all tobacco product dealer licenses, and this notice serves as department authorization for manufacturers, cigarette stamping agents, wholesalers, retailers and vending licensees that cigarette and other tobacco product purchases may be made using a 2019/2020 license until further communication is received from the department.

Requirement for Accelerated Sales Tax Prepayments to Resume in July

Businesses that are required to make Accelerated Sales Tax (AST) prepayments should resume AST prepayments by July 20, 2020, the July due date for monthly filers with a prepayment obligation.

This prepayment requirement will once again be in effect in July after the Department of Revenue announced that taxpayers would not have to make AST prepayments in March, April, May or June. This step was taken to provide relief to business taxpayers during the COVID-19 pandemic.

During the four-month waiver period, the department said businesses that normally had a monthly prepayment requirement would not be charged penalties for missing prepayment deadlines. The department asked businesses to only remit the sales tax that they collected during the prior month. That will change in July with the resumption of the prepayment requirement.

The AST prepayment requirement applies to business taxpayers with an actual tax liability of more than $25,000 during the third quarter of the preceding year. Visit the Department of Revenue’s page on Accelerated Sales Tax Prepayments for more information on how to calculate your prepayments.

All businesses are encouraged to remit online using e-TIDES, the department’s online tax system for businesses. Find the REV-819 on the department’s website for a schedule of return and prepayment due dates. You can also visit the department’s Online Customer Service Center to find answers to common tax questions or submit a question to the department.

Inheritance Tax Returns & Payments

The Department of Revenue is aware that taxpayers have been unable to meet their inheritance tax filing and payment obligations. Below is guidance for taxpayers and County Register of Wills offices.

  • The department is making system modifications to waive interest for payments that are received between March 12, 2020 and July 15, 2020. This waiver is to avoid assessing interest on payments that would have been timely filed had offices been open. Penalties will be assessed on late payments after this waiver period expires.
  • Taxpayers should know the department has started mailing some inheritance tax assessments and notices. These include REV-1500 (Inheritance Tax Return) assessments and Inheritance Tax Notice of Transfer Acknowledgment letters.

Board of Appeals Operations During COVID-19 Pandemic

The Board of Appeals is operating under special guidelines to protect public health and prevent the spread of COVID-19. Read Board of Appeals Operations During COVID-19 Pandemic for further information.

Information on Assessments and Notices

The Department of Revenue continues to process electronically filed tax returns and payments while government operations are shut down due to the COVID-19 outbreak. If you received a notice or assessment from the department that requires a response by a specific date, please know that the deadline to respond is suspended temporarily. That temporary suspension will be lifted once the Department of Revenue’s offices have reopened. Further guidance will be posted on the Revenue website as it becomes available.

Waiver for Signature on Corporate Paper Tax Returns

The Department of Revenue is temporarily waiving the requirement for corporate officers to physically sign and date certain corporate tax returns with a wet signature. This waiver applies to tax returns that cannot be submitted to the department electronically. Examples are the returns due for Gross Premiums Tax and Mutual Thrift Institutions Tax.

This waiver will be in place during the emergency disaster declaration signed by Gov. Wolf in response to the COVID-19 pandemic. The emergency disaster declaration was signed on March 6, 2020.

In place of the corporate officer signature, the person who prepares the return should write in “COVID-19” on the signature line. This will serve as a temporary solution to authenticate the filing of the return if the corporate officer is unable to sign and date the return due to the pandemic.

IFTA/MCRT Requirements Temporarily Waived

Certain requirements concerning the International Fuel Tax Agreement (IFTA) and Motor Carrier Road Tax (MCRT) are temporarily waived for all commercial carriers and vehicles traveling into or within Pennsylvania. This waiver applies to decals, temporary permits and trip permits.

This temporary waiver comes after Pennsylvania Governor Tom Wolf issued a Proclamation of Disaster Emergency. It is necessary to waive any statutory provisions that may slow, limit or otherwise hinder the timely and efficient transportation by commercial vehicles during the COVID-19 emergency.

The temporary waiver remains in effect from March 19, 2020 until it is determined by Gov. Wolf that the emergency no longer exists, or for 30 days, whichever occurs later.

Read the full waiver here.

See the Emergency Waiver extension here.

Due Date Extended For First Quarter IFTA Tax Reports

The due date for taxpayers to file the first quarter 2020 International Fuel Tax Agreement (IFTA) tax report is extended from April 30, 2020 to June 1, 2020. The Department of Revenue will not charge any penalty or interest for first quarter 2020 IFTA reports if they are filed on or before June 1, 2020.

The department is advising taxpayers to avoid combining miles traveled and gallons purchased for separate reporting periods into one report. Only miles traveled and gallons purchased from January 1, 2020 through March 31, 2020 should be reported on the first quarter IFTA report.

Deadline Extended to Redeem Unclaimed Tickets from PA Horse Races

Anyone holding an unclaimed winning ticket from a horse race held in Pennsylvania during 2019 will have more time to claim their winning ticket. The deadline has been extended to July 31, 2020 for tickets purchased during 2019.

Under the original deadline, unclaimed winning tickets from 2019 would have expired on March 31, 2020. The deadline has been extended due to the fact that racetracks in Pennsylvania have been closed to help prevent the spread of COVID-19.

Find Answers to FAQs Related to COVID-19

The Department of Revenue is developing responses for taxpayers and tax professionals who have specific questions related to the COVID-19 pandemic. Please visit the department’s Online Customer Service Center to look through these responses. You can also use the Online Customer Service Center to submit a specific question directly to a representative from the department.

Additional Coronavirus Information

Learn more about the coronavirus (COVID-19) outbreak and connect with resources for Pennsylvanians.