ID Validation

Personal Income Tax Refund Fraud Prevention Efforts

Safeguarding your information is a top priority for the Department of Revenue. We use a variety of tools to protect taxpayers and prevent others from trying to file a false tax return in your name.

The department utilizes the following methods to protect your identity; the Identity Verification Quiz and Identity Verification Code. The department’s Bureau of Fraud Detection and Analysis uses these approaches as a way to detect tax returns that have been filed fraudulently.

ID Verification Quiz

Taxpayers will receive an “Identity Verification Quiz Required” letter asking them to complete a six-question multiple choice ID Verification Quiz to verify their identity. The questions may be based on a taxpayer’s individual credit background or previous tax filing history.  Letters are mailed to the address on the taxpayer’s PA-40 (Personal Income Tax Return) or PA-40 KOZ (Keystone Opportunity Zone Personal Income Tax Return).

Here are steps to follow if you are asked to complete an ID Verification Quiz.

Step 1 - Have the following information available:

• The Letter ID printed on the “Identity Verification Quiz Required” letter you received from the department
• Your prior year tax return (the last PA-40 state income tax return you filed)
• The exact amount from Line 29 from your current year PA-40, or Line 30 from your current year PA-40 KOZ (If you do not have a copy of your PA-40, ask your tax preparer for a copy or print one by logging into your tax preparation software)
• The last four digits of your Social Security number
  

Step 2 – Visit the Identity Verification Quiz on myPATH, the department’s online tax filing platform to answer a few questions to verify your identity. Note: you are not required to create a Username or Password on myPATH to complete the Identity Verification Quiz.

Step 3 – Enter the requested information to access the questions to validate your identity. Please keep in mind that you must complete the quiz once you start it. You will not be able to re-enter the quiz if you exit it before it is complete. Here are other things to keep in mind:

• This quiz will expire 65 days from the issue date of the letter.
• After your identity is confirmed, the department will process your tax return.
• If you answered the questions incorrectly, a message will appear stating that additional information is required. The department will send you a separate letter detailing what is needed to complete the process of your tax return.

ID Verification Code

Taxpayers will receive an "Identity Verification Notice" letter asking them to log on to myPATH to validate their identity. Letters are mailed to the address on the taxpayer’s PA-40 or PA-40 KOZ (Keystone Oppotunity Zone Personal Income Tax Return).

Here are the steps to follow if you receive an “Identity Verification Notice” letter:

Step 1 – Visit myPATH and use the Enter Verification Code link. Note: you are not required to create a Username or Password on myPATH to complete this step.

Step 2 – Enter the requested information. Please note that you will need to have the “Identity Verification Notice” you received in the mail with you when entering the requested information. Here are other things to keep in mind:

• You will need the exact overpayment amount from Line 29 from your current year PA-40, or Line 30 from your current year PA-40 KOZ. 
• The verification code will expire 65 days from the date the letter received.

Difficulty Completing ID Validation

If you do not have access to a computer to take the ID Verfication Quiz or enter the ID Verification Code, call the Bureau of Fraud Detection and Analysis at 717-772-9297.  Department representatives are available on this line Monday through Friday between 9 a.m. and 4:45 p.m.

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