Dale Simpson, who has more than 27 years of experience with the Department of Revenue, has been appointed the department's Acting Deputy Secretary for Compliance and Collections. Simpson is taking over for Radee Skipworth, who left the department to become the Director of Collections and Enforcement for the District of Columbia Office of Tax and Revenue.
"Dale has proven himself as a valuable asset for Revenue's team," Revenue Secretary Dan Hassell said. "I'm certain his experience and the positive attitude that he brings to work every day will continue to serve him well in a new leadership position."
Simpson began his tenure with the Department of Revenue in 1993 as a Tax Account Collections Technician in Pittsburgh. Since that time, he has emerged as a leader within the department, particularly when it comes to work in the field.
Simpson has worked in several different capacities focusing on compliance and collections efforts. Most recently, he has served as director of the Bureau of Enforcement and Taxpayer Assistance. In that role, Simpson has played a leading role in the department's home headquartering project, which involves field agents prioritizing interactions with taxpayers in the field by making their homes their main offices. This initiative has been a great success and was expanded significantly as Revenue employees have worked remotely during the COVID-19 pandemic.
Simpson also was a leader in the launch of a pilot program that involves taxpayer assistance staff traveling to community centers throughout the state to provide in-person taxpayer assistance. Launched earlier this year, this is an initiative the department plans to expand in the future so that its staff can deliver exceptional customer service to taxpayers by visiting convenient locations within their communities.
In his new role as Acting Deputy Secretary for Compliance and Collections, Simpson will continue to oversee these efforts along with the overall compliance and collections functions of the department.